Governance and Process Management
Modern organizations are increasingly faced with the challenges posed by the market, not only in terms of increasingly aggressive competitors, but also in terms of the regulatory and legal requirements that the market or the authorities impose upon them.
On the one hand there are the voluntary standards that can provide a strong competitive edge, and on the other hand there are laws that have been enacted to protect all the interested parties, as well as the sector in which the company operates. Laws like Italian Law no. 231/01, which, among other things, regulates administrative responsibility, as well as the recent law on savings, Italian Legislative Decree no. 196/03, and the Sarbanes-Oxley Act of 2002, to name just a few, they all have a distinctive common denominator: the obligation, in one way or another, to determine the business processes subject to the requirement, as well as to demonstrate the capacity for control, supervision and vigilance.
This applies to both the more particular and important aspects, such as the definition of roles and responsibilities, as well as to the awareness of the risks involved, whether operational, financial, technological or environmental.
The changes introduced in the company due to the need to fulfil a legislative or internal requirement must be seen as an opportunity to provide the company with the ability to absorb future changes without suffering any damages.
These changes requires a new approach to management, with a strategy dedicated to the implementation of a system that, through Governance and internal control, offers the company an effective safeguard for the processes, defined as G&PM (GOVERNANCE & PROCESS MANAGEMENT), where consulting on Management System (ISO9001, ISO27001), Risk Assessment and Management in legislation (231/01, SOX, Privacy) is combined with Business Process Modelling and Management and Process Performance Management.